Tuesday 18th December 2018

Helpdesk over the festive period

We hope you will all have a relaxing and enjoyable festive break, and a happy and healthy 2019.

However, if you are in need of helpdesk assistance over the break, we will be available as normal:

8.30am - 6pm, Monday - Friday except for:

  • Tuesday 25th December
  • Wednesday 26th December
  • Tuesday 1st January

when helpdesk is closed, and any queries will be responded to on the next working day.

Weekend Queue

We are pleased that users are making use of the new weekend queue and wanted to remind other users of the facility.

  • The queue name is "weekend" and jobs can be submitted at any time, but will only be eligible to start between 12:00 Saturday and 12:00 Monday.
  • Jobs queued but not run during the weekend open hours will remain in the queue, and will be eligible to be run during a subsequent weekend.
  • The weekend queue will have a maximum jobs size of 2048 nodes and 24 hours.
  • Each user can have a maximum of 8 jobs in the weekend queue.
  • Jobs run in the weekend queue will be charged at 0.5 x the normal rate of kAUs

We hope that users will find this new facility useful and that this will encourage greater use of the machine during the currently quieter weekend period.
Please contact the helpdesk if you have any questions or experience any issues with this.

Upcoming Training Opportunities

Registration open now

  • Data Carpentry, EPCC, Edinburgh, 8-9 January 2019
  • Introduction to Spark for Data Scientists, EPCC, Edinburgh, 10-11 Jan 2019
  • Hands-on Introduction to HPC, Robert Gordon University, Aberdeen, 17-18 Jan 2019

Full details and registration at